Customer Stories

Luthercare Senior Living

Mechanical Service Across the Full Spectrum

Client

Luthercare Senior

Living Community

Services

Overview

At Leo Kob Co., Inc., we view every engagement as part of a long-term relationship. With Luthercare, a nonprofit senior living organization in Lititz, PA, our work has ranged from quick-turn service requests to capital infrastructure renewal. No matter the scale, our philosophy is the same: operate from a place of service, understand how mechanical systems intersect with business needs, and deliver solutions that are both practical and enduring.

Our team combines consultative expertise with craftsmanship in the field. We help our partners think through options, value engineer solutions where needed, and then execute them with care—always mindful of the people living and working in the spaces we serve.

100+

routine work orders per year

55

acre campus in Lititz, PA

600

residents on Luthercare's campus

Partnership Scope

Our work ranged from immediate safety upgrades to long-term planning for phased improvements. The scope included:

Electrical Service Replacement

Future Electrical Upgrades

HVAC Reconfiguration

Planned Phasing & System Assessment

Example 1: Day to Day Service

We’ve completed dozens of routine work orders for Luthercare:

  • Fixing small leaks
  • Replacing water heaters
  • Performing preventive service tasks

While modest in scope, these requests are essential to maintaining reliable facilities. Our consistency on everyday service builds trust and provides the foundation for larger projects.

Example 2: System Upgrade for Reliability

One of Luthercare’s apartment buildings relied on a single, aging water heater. Any breakdown meant the entire building was without hot water.

Our approach:

  • Proposed a rack system of four tankless water heaters, supplemented with a storage tank.
  • Designed for redundancy—any unit could be swapped quickly without disrupting service.
  • Delivered a cost-effective replacement that also raised reliability standards.

180 labor hours over 20 days, with zero downtime for residents.

Example 3: Capital Project Under Occupied Conditions

An after-hours emergency revealed a leak under the slab at Luthercare’s Townhomes wasting ~32,000 gallons per day. We responded immediately to patch the leak, then developed a long-term solution.

Our approach:

  • Value engineered an overhead piping relocation across four wings.
  • Sequenced the work so the building required only one day of full water shutdown.
  • Coordinated closely with staff and residents to minimize disruption.
  • Kept work areas clean and safe in fully occupied hallways and apartments

~1,100 labor hours completed in under 90 days.

Outcomes

Across service, system upgrades, and capital projects, Luthercare has benefitted from:

Reliable, consultative solutions tailored to business needs.

High-quality craftsmanship delivered under sensitive, occupied conditions.

A single trusted partner able to handle the full spectrum of mechanical requirements.

Conclusion

The Luthercare partnership demonstrates how we serve: by combining technical expertise, thoughtful planning, and careful execution across projects of every size.

Whether it’s a leaking valve, a system upgrade, or a full building infrastructure renewal, our goal is the same—helping partners operate reliably, efficiently, and with confidence in their mechanical systems.

The Team on This Project

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